Serving Short Pump and Greater Richmond
24 Hour Service Line:
(804) 364-9040

About Our Company

about usAt Short Pump Heating and Air, it is our mission to provide perfect comfort, energy efficiency, and the safest, healthiest indoor air possible to our valued family of customers. We use the most current and environmentally friendly service and installation practices.


Four Basic Fundamentals Guide Our Business:

  1. Customer Service is our Passion!
  2. We will be the best heating and air conditioning company in the Richmond area.
  3. Our major measurement of success is customer satisfaction.
  4. We will hire and retain only those employees who successfully support our vision.

 

Our Owners

Chuck Seay is a 4th generation HVAC and appliance technician in the Richmond area. His family started in the business in the 1920's as the AM Gathright Company, which has slowly evolved through mergers and aquisitions to become Short Pump Heating and Air. He has personally serviced appliances and HVAC systems for tens of thousands of homeowners in the Richmond area. He holds a master HVAC license through the state of Virginia. In his time away from work, Chuck enjoys spending time outdoors and coaching athletics in the community.

Ryan Lancaster has been a leader in the Richmond HVAC industry for the past 16 years. He has been on the sales, design and installation side of over 3,500 new heating and cooling systems in the Richmond area. Ryan has certifications in all HVAC system duct design issues and air flow diagnostics. Ryan currently resides in the Short Pump area and enjoys spending time with his wife and his young children.

Thanks again for your work. It is nice to hear of a privately owned company being managed in such a professional manner where the owner actually does the work and is on site.

- Nelson L.

Our Management

Matt Seay is a 5th generation in the Richmond HVAC industry. He graduated from Virginia Tech in 2008, and since has been our operations manager. Matt also is involved with sales and is a certified HVAC technician.

Jessica Young is our office manager and handles day to day scheduling and dispatching. She is our customer relations expert, and will happily assist our customers with any questions or concerns.

 

Our Technicians

We only hire the most qualified technicians and installers who dedicate themselves to staying current in the industry. We provide training and development to our employees, keeping them certified in all areas of the field. We look for a lot more in our technicians than just technical ability. We hire only those who will provide unmatched customer service, and show respect for the homes and families of our valued customers. We also perform extensive background checks, technical testing, reference evaluations and drug testing.